Política de envío
Last updated: June 11, 2026
Free Shipping on All Orders
We offer free shipping on all orders within the United States. No minimum purchase required.
Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Estimated Delivery Time
Once your order has been processed and shipped, you can expect delivery within 7-15 business days. Please note that delivery times may vary due to high demand or carrier delays.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package at any time.
Shipping Restrictions
At this time, we only ship within the United States. We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.
Lost or Delayed Packages
If your package has not arrived within 20 business days, please contact us at support@thelumessahome.com and we will investigate the issue with our shipping partner.
Damaged Items
If your order arrives damaged, please take photos and contact us within 48 hours of delivery at support@thelumessahome.com. We will work with you to resolve the issue as quickly as possible.